This blog entry is more of a public announcement about a scam that is hitting the Sunshine Coast. It seems representatives of this web site, http://www.techisonline.com/, are ringing up people informing them of problems with their computer. These alleged techies then instruct the person to open up their firewalls etc, allowing direct access to their computers. Once done, their valuable identity information gets stolen and used for malicious purposes.
Please beware, this scam has been running worldwide for years. And if "Denzel" rings you up and says something is wrong with your PC - just hang up...
If you do have computer problems, and need computer repairs to your PC, you can always "trust" Buzz A Geek! :)
Tuesday, August 17, 2010
Monday, August 9, 2010
3G adapters causing my hair to fall out
At first I thought Windows 7 was a robust and highly stable operating system. You plug things in you plug things out and it continues to work.
No problems! No Questions! No error pop-ups! It just works! Well at least I thought it did.
Recently I came across a client who has an Australian Telstra 3G adapter (MF636) which is very similar to the one I own. I was in the process of downloading software on his new laptop, and seeing that his adapter wasn’t picking up signal or being very responsive, I choose to use my newer Turbo adapter on his laptop to get the job done quicker. That was a big mistake on my part. Plugging the adapter in caused the drivers to reinstall over the existing ones, and then it subsequently updated the “Telstra Connection Manager”. Everything about the previous adapter had been wiped clean..
Once I had finished, do you think I could get his old adapter working again??? Absolutely not! Windows 7 refused to revert back to the original USB drivers… Was this a problem with Windows 7 or just my understanding of how the USB/Driver configuration manager works? Downloading 2 different versions from Telstra and ZTE Australia had no effect on getting the old adapter working again. I was stressed, and I believe my clients faith in my abilities was starting to vanish!!
Eventually after the last bead of sweat ran down my face, and with 10′s of minutes of frustration, I tried downloading the drivers from the ZTE New Zealand website.
BINGO!!!.. The adapter initialised, connected, and downloaded the first few bytes of life… Like a Phoenix rising from the Ashes! A sigh of relief could be heard across the Sunshine Coast.
Now I’m not technologically impaired but this was a difficult problem even for me. It got me wondering how many other Telstra 3G clients have been caught out by this.. I’m even wondering how many cards get returned because of such problems? Thousands? Ten’s of Thousands???
In the end the client got what he asked for, his 3G connection was back to normal. At the end of the day you can trust a New Zealand website to fix an Australian problem
Regards,
Your local Geek
Trust us for all your computer repairs…
No problems! No Questions! No error pop-ups! It just works! Well at least I thought it did.
Recently I came across a client who has an Australian Telstra 3G adapter (MF636) which is very similar to the one I own. I was in the process of downloading software on his new laptop, and seeing that his adapter wasn’t picking up signal or being very responsive, I choose to use my newer Turbo adapter on his laptop to get the job done quicker. That was a big mistake on my part. Plugging the adapter in caused the drivers to reinstall over the existing ones, and then it subsequently updated the “Telstra Connection Manager”. Everything about the previous adapter had been wiped clean..
Once I had finished, do you think I could get his old adapter working again??? Absolutely not! Windows 7 refused to revert back to the original USB drivers… Was this a problem with Windows 7 or just my understanding of how the USB/Driver configuration manager works? Downloading 2 different versions from Telstra and ZTE Australia had no effect on getting the old adapter working again. I was stressed, and I believe my clients faith in my abilities was starting to vanish!!
Eventually after the last bead of sweat ran down my face, and with 10′s of minutes of frustration, I tried downloading the drivers from the ZTE New Zealand website.
BINGO!!!.. The adapter initialised, connected, and downloaded the first few bytes of life… Like a Phoenix rising from the Ashes! A sigh of relief could be heard across the Sunshine Coast.
Now I’m not technologically impaired but this was a difficult problem even for me. It got me wondering how many other Telstra 3G clients have been caught out by this.. I’m even wondering how many cards get returned because of such problems? Thousands? Ten’s of Thousands???
In the end the client got what he asked for, his 3G connection was back to normal. At the end of the day you can trust a New Zealand website to fix an Australian problem
Regards,
Your local Geek
Trust us for all your computer repairs…
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